Tuesday 15 January 2013

Task 1

 I will research 3 online companies, which are John Lewis Partnership, North Middlesex University Hospital and Cancer Research UK to build ideas and knowledge for my online business. My research will cover: rules and regulations, financial issues and risks, funding, organisational structures, job roles and functions in an online business and website design features. I will use different pictures and videos to show what I want my website look like.

Job roles

Internet (e-Commerce)

  • Web Developer - person which will apply for this job needs to be strong in ASP.Net and C#, this job involves cutting web development, you will have a chance to build custom web sites using your programming skills, you will also be capable of full cycle product development including: application architecture, design input, database design and development and most importantly .NET development using C#. This is a full time job in Suffolk and salary 35000 per annum. There is no information about progressing from junior level to management. 
  • Database Administrator - this company is looking for a highly efficient administrator, to work from Monday to Friday from 8:30am to 5:30pm, duties will include updating the data in house data base and spreadsheets using excel, sorting and distributing post, data entry and providing general administration support to the team. This is a temporary and full time job, salary is paid hourly from 7 to 8 pounds. There is no information about progressing from junior level to management. 
  • Programmer/Setter - this company is looking to recruit a Skilled CNC Programmer/Setter, knowledge of programming / multi axis lathes would be an advantage, this job is including loading programs, setting collets and jaws, setting tooling to qualified lengths, offset adjustments and program adjustments, you will also be responsible for process quality checks and be able program new components when required. This is a full time job, paid hourly (£10.25 - £15.32 per hour). There is no information about progressing from junior level to management. 
  • Website Designer - this company is looking for experienced Website Designer who wants to harness this opportunity, candidate needs to be proficient in web design, from planning to implementation, need to provide a portfolio of previous web design, candidate also needs to be self-motivated, enthusiastic and able to work in a team. This is a full time job with a career entry level. There is no information about salary.
  • Network Support Engineer - Network Support Engineer, 2nd line, 3rd line support required, need to have excellent communication skills and have strong technical experience in Networking VPN knowledge, proven work ethic and flexibility. This is a full time job. There is no information about salary and progressing from junior level to management.
  • Software Developer - candidate will responsible for working on new development and enhancements on a range of products, as well as maintaining existing inhouse system, will be also working on the design and  development of new Open Source products, enhancements to the clients own CRM/ERP product etc, needs to be experienced with: ASP/PHPCRM Web Programming, Commercial Experience, Knowledge of Database Design; need to be friendly, self-motivated, logical and methodical, excellent communication skills, Computer Science Degree. This is a full time, permanent position with a £20000 to £28000 OTE per annum.

Business Jobs

  • Administration Assistant - duties will include: data entry and maintaining records update, daily and monthly deal sheet, assist in the preparation of records etc, must have previous experience in administration, excellent communications skills, strong organisation skills. This is a full time job, offers salary £16000 per annum or hourly £5.30. There is no information about progressing in your career.
  •  Sales Order Processor - duties: assist in the all functions of sales office, working closely with customers and the customer service management, provide highest level of service to customers. Excellent customer service, queries dealt with in a timely manner, orders are processed and checked ensuring no errors. Be punctual, reliable. This is a full time job with a annual salary of £15377. There is no information about progressing in your career. 
  • Marketing Analyst - company is looking for someone who can bring significant value to the team and become a future leader within the organization, duties will include: create innovative solutions to the big questions that confront mediaFORGE and its clients, manage the yield management/optimization of online display campaigns, including daily analysis of campaigns and subsequent media buying changes. Assist client services and sales in the preparation of client materials. This is a full time job, offering annual salary of £30000. 

  • Finance Teamleader - candidate needs to be responsible for: general control and coordinate the overall site Accounts operations, development of effective accounting procedures and controls, coordinate and review with management the Accounts work plan for all accounting activities, coordinate accounting activities with those of other departments and outsourced business partners, coordination of audit activities, for credit control operations, supervise data control operations including the approval of documents and batch processing control, participate in the development and administration of the budget, monitoring of and checking expenditures, recommend adjustments as necessary. This is a full time job with a salary from £ 5000 to £ 0000 per annum. There is no information about progressing in your career.
  • Logistics Controller - candidate is expected to have strong logistics controlling or coordination experience (minimum 4 years), working with a large companies, telecommunications experience is a plus. This is s full time job. There is no information about salary and progressing in your career. 
  • Promotional Advertising - 
    candidate will be responsible for taking appointments for free no obligation quotes on any products a customer is interested in doing, experience is not necessary, as full training and support will be provided. This is a full time job with a weekly salary of £250.00 - £500.00. There is no information about progressing in your career.


Rules and regulations
There are many different rules and regulations for online business. It is a very good idea to start your own online business. If you have a high street shop, you can start your online business to increase your sales and also to expand your business on the market and it will give you a chance to get more customers to get more profit. On the other hand, when you open your online business you will have to pay for tax, copyright, privacy of your website and also for the security. You need to find out about state tax laws and what you will be charged for. When you do your online business, you have to understand rules of copyright. The Digital Millennium Copyright Act says about information you need to know about copyrighting law. The essential part of online business is privacy of customers’ personal details. To protect your customers from identity theft or other customers’ information, you should know about privacy law. Most businesses collect personal details of their customers and online businesses do the same. You have to learn how to keep them safe. You also need to learn how to keep your computers protected.

These are examples of some of rules and regulations in business:




  • The Employment Act - this Act is divided by 19 sections, is telling about dispute resolution, minimum wage, employment agencies and union member expulsion.
  • Distance Selling Act - The Consumer Protection Regulation give rights to receive clear information about the product or service , this information has to be confirmed, a cancellation of 7 days period and protection from payment card fraud. 
  • Trades Description Act 1968 - makes an offence for a trader to make false statements about goods or service, supply or offer to supply any goods to which a false trade description has been applied.
  • Sex Discrimination Act 1975 - is an Act which is protectin men and women from sex or marriage discrimination. It concerned employment, training, harassment or education.



Organisational structure
Organisational structure is the arrangement of line of authority, communications, rights and duties of an organisation. This structure determines how the roles, power and responsibilities are assigned, controlled and coordinated, it also determines how information flows between the different layers of management within the organisation.
There are three main organisational structures such as hierarchical, flat and matrix. All organisations are likely to have several layers of authority within the business, the amount of layers depends on whether the business has a flat or hierarchical structure.

Hierarchical strucutre
Hierarchical structures contain many layers of management, feedback is transferred from lower layers upwards, this structure enables tight control within the organisation, it also offers opportunities for promotions and can help to reduce stress levels for both managers and employees. Reporting systems from the top of the structure to the bottom are known as chains of commands. The only problem with this structure is communication, if organisational works are done without effective management, it can take a lot of time for the information to be passed down the chain of commands and some staff may not have the power they should, this can cause delays and lower the employee’s motivation to work to a high standard.

Flat structure

Flat structure has got less number of layers or just only one layer of management. In this structure "Chain of Command" is short but the "span of control" is wider. "Span of control" refers to the number of employees that manager is responsible for. If company has got small number of managemant layers it usually means that the company is small.



Matrix structure

In a matrix structure, work of individual person is acrossing teams  and projects as well as within their own department or function. As an example, if project or team task is established to develop a new product it might include engineers and specialist designers as well as those with marketing, financial, personnel and production skills.


Source

John Lewis Partnership
The John Lewis Partnership is a private company, employee-owned UK partnership which operates John Lewis department stores, Waitrose supermarkets and a number of other services. John Lewis Partnership is a retailer which was founded in 1929 in London. It is a Private Limited Company and it is in a private sector. All shares are kept in the company. The products they sell include clothing, cosmetics, housewares, food and direct services.
John Lewis Partnership’s aim is to “be a business where our leaders feel confident with, and have full understanding of the diversity in their teams, so that they can ensure Partners have a consistent, equitable, and motivating experience of the Partnership”.
Website design features

Funding

John Lewis Partnership has got foundations such as: Waitrose Foundation, John Lewis Foundation, John Spedan Lewis Foundation and Golden Jubilee Trust. They all raising money from sales to help to the environment such as farms, education or seniors etc. They not getting any funding. They get money for the company from the all products they sell.
Source

Financial issues and risks

This company cares about every customer. The privacy is very important for them. They do not release any of personal details of any customer to any company outside of John Lewis Partnership for any marketing purposes. They treat all the personal information as a confidential. John Lewis has got many different payment options. They collect payment through PayPal, debit cards, vouchers, membership cards etc.  They do return policy via Royal Mail or myHermes website or via John Lewis shop. 
Source




Rules and regulations

  • Statutory Rights - meaning Consumer Rights. When you buy anything the Consumer law protects you. (Entire Agreement - "These Conditions govern our relationship with you. Any changes to these Conditions must be in writing and signed by both parties. In this way, we can avoid any problems surrounding what John Lewis and you are expected to do. You confirm that, in agreeing to accept the Conditions, you have not relied on any representation save insofar as the same has expressly been made a term of these Conditions and you agree that you shall have no remedy in respect of any representation. Your Statutory Rights are not affected by these terms and conditions. Nothing in this Clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the Conditions.")
  • Limitation of Liability - is a clause that specifically states that the liability of each shareholder for the company's debts and obligations is limited to the par value of company fully paidup shares. ("We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for:
    • any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or
    • any loss of goodwill or reputation; or
    • any special or indirect losses")
  • Data Protection Act 1998  - confidential information is information that is not publicly available, that the law protects from misuse or improper disclosure by a person who is under an obligation to keep it confidential. ("We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation from time to time in place.")

Job roles in John Lewis Partnership

In the navigation bar we can click "Jobs in Partnership". John Lewis Partnership has got many different job roles you can apply for. You can look for jobs in UK, Scotland and Wales. You can find jobs in different areas such as: Graduate, Builiding and Services, Head Office, IT John Lewis, John Lewis Branches, John Lewis Distribution, John Lewis Manufacturing Other, Partnership Services, Residential Clubs, Waitrose, Waitrose Distribution, Waitrose Farming and Waitrose Supermarkets. You can also choose what hours you prefer whether it is part-time or full time job.







Organisational structures 


John Lewis Partnership has got Hierarchical Organisational Structure with a Chairman of the Board on the top, 4 directors and Deputy Chairman of the Board. It also has many different departments. 





Cancer Research UK
Cancer Research UK is a cancer research and awareness charity in the United Kingdom formed on 4 February 2002 by the merger of The Cancer Research Campaign and the Imperial Cancer Research Fund. Cancer Research UK is registered charity in United Kingdom which was founded by Harpal Kumar in February 2002. This is a Non-Governmental Organisation.

Cancer Research UK’s aim is to “save lives by preventing, controlling and curing cancer”. They do this through funding world-class research into all aspects of cancer, providing information and influencing public policy.

http://www.cancerresearchuk.org/about-us/what-we-do/


Website design features



Funding

Cancer Research UK is getting funding from events, donations, legacies, volunteers, direct giving, goods they sell in their shops. They do not receive any funding from government, so it is really good idea to help them get more money by donating online. You can make a single donation or do it as a direct debit.

Financial issues ad risks

Customers can get into the website and donate, as they also can shop online. People can create an account on the website and start to look for what they want. They have different prices of delivery.

Rules and regulations

  • Returns Policy - return your item in the if possible original packaging within 14 days. 
  • Limitation of Liability - "Cancer Research UK hereby disclaims all warranties and conditions with regard to the Material and any good or services supplied on relation to the Website, whether express or implied or statutory (including all implied warranties and conditions of merchantability and fitness for a particular purpose). In no event shall Cancer Research UK be liable for any indirect, punitive, special, incidencial, or consequential damages whatsover even if Cancer Research UK has been advised of the possibility of damages including, without limitation, damages for loss of use etc."
  • Data Protection Act 1998 - "We will use your personal information:
- to provide you with the services, products or information you have requested;
- to create an accountfor you if you register with us;
- for administration purposes
- to further our charitable aims, including for fundraising activities."

Job roles

There a lot of different job roles in Cancer Research UK, including: Administration, Finance, HR, Marketing, Retail etc. (click on a job role, it will move you to the website with a description)




Organisational structures




North Middlesex University Hospital

North Middlesex University Hospital is one of the most London's busiest acute hospitals. Over 20 years they served more then 250 000 people who is living in the Boroughs of Enfield and Haringey and surrounding areas such as Barnet and Waltham Forest. They provide excellent customers service and have big range of specialist which are pleased to help you at all times. The specialists include Stroke, HIV/AIDS, Cardiology (including heart failure care), Hematology  Diabetes, Sleep Studies, Fertility and Orthopedics.


Their aim is "to deliver is high quality clinical care, outstanding customer care and efficient organisational systems and processes."
http://www.northmid.nhs.uk/


Website design features





Funding

They get funding by volunteering, The League of Friends and Donations. Also they get fund from patients, local community and local businesses. The League of Friends and volunteers are people from local community who share their free time with patients, visitors and staff. They organise fundraising events to get more money. You can donate by buying a check and send it to the hospital on this address:

Ailsa Bawn, Deputy Director of Finance
Finance Department
North Middlesex University Hospital NHS Trust
Sterling Way
London  N18 1QX

Financial issues ad risks

North Middlsex University Hospital is getting money from governmet which is raising through taxes.



Rules and regulations


  • The Freedom of Information Act - "was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.  The Act sets out exemptions to that right and places certain obligation on public authorities."
  • Data Protection Act 1998 - "Any infromation given to the Trust in connection with the NHS Foundation Trust status will only be used for that purpose. Names of Members will be included on a public register unless we are notified in writitng that you do now want your name to appear on a public register. Personla details will not be released to a third party without your written authority. The information will be stored and processed with the Data Protection Act 1998."

Job role

There are many different job roles in NHS Area. Here is a list of them:




Organisational strucutres

"The trust is led by Actin Chair Lynne Cantor and Chief Executive Julie Lowe, supported by full-time Executive Directors and part-time independent Non-Executive Directors, appointed by the NHS Appointments Commission. The Executive Directors are responsible for the daily running of the organisation and together with the Non-Executive Directors have a collective responsibility for setting the strategic direction of the Trust, ensuring its achievement against performance targets and upholding high standards of governance and probity.
Specifically the role of the Trust Board is to manage the Trust by:






  • Setting the strategic direction of the Trust within the context of the Government and the NHS priorities
  • Regularly monitoring the Trust’s performance against its objectives
  • Providing financial stewardship through value for money, financial control and financial planning and strategy
  • Ensuring the Trust provides high quality, effective and patient focused services
  • Ensuring high standards of corporate governance, personal conduct and compliance with statutory duties are maintained
  • Ensuring there is effective dialogue with the local communities on plans and performance and that these are responsive to the community’s needs."
 
















































1 comment:

  1. You need to work!
    See
    http://prezi.com/sm9iswg-qtzd/task-1-part-i/
    for ideas


    ReplyDelete